Cancellation Policy


Healing Arts Massage Center Cancellation Policy:


In the event you are unable to make your appointment please call or text 815-440-3442 as soon as possible.  Also if you are on one of the special rates for regular appointments your rate will go up to the next rate up the scale or what ever is valid when the appointment is rescheduled.  So if you are on the weekly scale and have to reschedule for 3 weeks then you will be moved up to the 3 week rate.  

Late Policy:


If you are 5 minutes or less late to your appointment you will be given the whole 60 minutes.  If you are between 5 and 15 minutes late your time will be deducted by the amount of time you are late.  If you are more then 15 minutes late you will be asked to reschedule your appointment.  This will be considered a cancellation. See above for policy.  

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